Transferfix Privacy Policy

Introduction

This policy is between the End User (hereafter also referred to as “you”) and 2 Europe Holidays Lda (hereafter also referred to as “we”).

This policy details the collection, storage, use and disclosure of personal information, relating to the use of Transferfix.

Transferfix is a booking service within the tourism sector, and dedicated specifically to the transfer of people from an airport to a resort or other significant location.

Transferfix is a brand owned by 2 Europe Holidays Lda and provides a widget that is embedded into partner websites.

We are committed to providing quality services to you, and this policy outlines our ongoing obligations to you, in respect of how we manage personal information.

Relevant legislation

We comply with all relevant legislation, regulations and guidelines pertaining to access, use, storage, protection and disclosure of personal information, particularly EU Regulation 2016/679 (GDPR).

Please read all of our compliance documents provided at transferfix.com.

Data we collect:

  • your name, and;
  • your email address, and;
  • phone number, and;
  • the date(s) of transportation, and;
  • flight numbers, and;
  • your Internet Protocol (IP) address, and;
  • details of which version of web browser, operating system and device model you used, and;
  • information on how you use the site, using cookies and page tagging techniques.

Use of your data

A part of the data that you provide is passed to the Licenced Transportation Provider so that they might deliver their services to you:

  • your name, and;
  • your email address, and;
  • phone number, and;
  • the date(s) of transportation, and;
  • flight numbers (optional).

We use the rest of the data detailed above, so that we might provide a better service to you.

Storage of your data

We store your data on a secure server in the European Economic Area (EEA)<.

Your data is stored until the payment has been received from the Licenced Transportation Provider and the service has been delivered to the End User.

After that, your data is deleted within 24 hours, though it shall persist on a backup server for up to 3 months.

Disclosing your information

A part of the data collected is passed to the Licenced Transportation Provider that you selected.

We may pass on your personal information where we have a legal obligation to do so, or where we have to enforce or apply our terms of use. This might include disclosure of your information with a government department, but only where required by law.

We shall not share your information with any other organisations for marketing, market research or commercial purposes, and we shall not pass on your details to other websites.

Transfer of personal information

The transfer of your information is secure because Transferfix employs Transport Layer Security (TLS) to encrypt your data in transit.

We endeavour to use TLS to pass your data to your selected Licenced Transportation Provider, however;

some Licenced Transportation Providers might not make available a TLS connection to receive your data.

We cannot be responsible for your data after it has been passed to your selected Licenced Transportation Provider.

Access to your personal information

You may ask us to disclose to you what information we hold about you.

You shall make that request with the same e-mail address that you used to make the reservation.

To do this, use the form on our contact page.

Changes to this policy

From time to time, we may make changes to this Privacy Policy, to reflect any changes to our privacy practices, in compliance with prevailing legislation, best practice and technology enhancements.

Please check this policy regularly.

You shall agree to any changes where you continue to use Transferfix after this policy has been updated.

Links to other websites

Transferfix links to other websites, specifically, the banking service supplier of the Licenced Transportation Provider that you selected.

This privacy policy only applies to Transferfix.

Where you access another website from this one, please read the privacy policy on that website to find out what it does with your information.

Transferfix and the Licenced Transportation Provider that you selected do not receive your payment card details.

Where you access transferfix.com from another website, or you use the Transferfix widget that is embedded into another website, that website might collect information about you. We do not collect any of this data.

 

© 2 Europe Holidays Lda