FAQs

Why no Tripadvisor or Trustpilot reviews?

It is well known that third party review systems are abused by merchants and competitors alike.
Transferfix is developing a review system where only a known passenger will be able to post a review.

 

I want to book for tomorrow, but there is no availability!

Each LTP sets a no book interval of 24-72 hours. We hope that, as their reservation mamangement software is better connected to the Transferfix platform, the no book interval will be deduced.

 

Does Transferfix inflate the service suppliers prices?

No, Transferfix does not inflate the price, and Licenced Transportation Providers are contractually obliged to apply the same price that displays on their website.

 

When I book, is my contract with transferfix?

No, your contract is with the Licensed Transportation Provider, and your payment goes directly to their bank account.

 

If I book with Transferfix, is my booking safe and reliable?

Yes. Transferfix partners only with suppliers that are licenced by the appropriate authority, and your booking is confirmed immediately, as the suppliers only apply routes they serve with their availability,

 

I have booked and received confirmation from transferfix, but I have heard nothing from the supplier.

That is not normal and your booking confirmation has all the details of the supplier. If you have tried to contact them, and have received no reply, let us know, using the contact form.